Ordering & Pricing
What is the minimum order quantity (MOQ)?▼
Our MOQ is 100 sqm, which can be negotiated depending on your requirements. For larger projects we offer volume pricing — please contact us with your estimated quantities for a tailored quotation.
What are your payment terms?▼
Standard payment terms are 30% T/T deposit upon order confirmation, with the 70% balance payable before shipment. Other arrangements may be considered for established long-term clients.
What trade terms do you offer?▼
We offer FOB Guangzhou as standard. CIF to your destination port is also available. Please enquire directly for DDP arrangements.
How long is the production lead time?▼
Standard lead time is 15–25 working days from receipt of deposit. We will confirm your specific production schedule at the time of order.
Can I get a free sample before placing an order?▼
Yes. Free samples are available for all products. Contact us via WhatsApp or the enquiry form with your name, company, delivery address and products of interest. Samples are typically dispatched within 3 business days.
Product & Customisation
Can you produce custom sizes or colors?▼
Yes. We accept custom lengths, widths, and color matching. Please contact our export team with your project requirements and we will confirm feasibility and pricing.
Is this product suitable for coastal or tropical environments?▼
Yes. WPC is highly resistant to moisture, salt air, UV radiation and humidity — making it well-suited to coastal, tropical, and high-humidity environments.
What certifications does this product hold?▼
CE marked and certified to EN 15534 standards. Additional certifications include ISO 9001, ISO 14001, ASTM E84 (fire rating), Intertek and RoHS. Full test reports available on request.
How long is the warranty?▼
All Bohai Wood decking products carry a 10-year manufacturer warranty against material defects under normal outdoor use conditions.
Quality & Inspection
Can I arrange a pre-shipment inspection?▼
Yes. Third-party pre-shipment inspection by SGS, Bureau Veritas or your preferred inspection company is welcome. We will coordinate factory access for the inspection team.
Can I visit your factory?▼
Yes, factory visits are welcome. Our factory is in Guangdong Province, China. Please contact us in advance and we will assist with arrangements.
Do you provide test reports?▼
Yes. Full third-party test reports covering dimensional accuracy, flexural strength, water absorption, UV resistance, slip resistance and fire rating are available on request.